09/10/2004
* Fixed opentickets.pl ( auto responding loop bug )
* Add the feature for anyone to be able to create a ticket for a customer without the customer rergistering.
* Fixed a bug, when deleting tickets attachments assigned to a ticket were not getting deleted.
* Added a feature to email everyone assigned to a group a ticket was created in when updating or closing.

03/26/2004
* Converted all mysql functions into classes.
* Added more detailed ticket reports to log the time process in which a ticket was open.
* Added customizable Severity Levels.
* Fixed a bug in onlineusers when a timestamp was inserted to quickly.

03/09/2004
* Bug fix with register_globals options.

03/01/2004
* Added a password reset option incase people lost or forgot their passwords.
* Configured to include DOCUMENT_ROOT instead of just ./path

02/29/2004
* Fixed the openticket.pl to escape special char's in the body.
* Fixed some cross site exploit bugs.

02/28/2004
5.0 Changes
* Encoded Attachments to base64.
* Total rewrite of opentickets.pl
* Added subject line tag to the options

02/20/2004
5.0 Changes
* Added an option to be able to print a trouble ticket.
* Send an email to the creator of a ticket for a reminder.
* When a ticket is opened using the web.php, information on how to view the status is sent to the creator.
* Fixed bug with outgoing email address defaulting back to the server name and not the reply_to address

02/11/2004
5.0 Changes
* (functions.php) Line 215
     <td width="78%" align="left" valign="top"><input type="file" name="file" size="35"></td>
   to
     <td width="78%" align="left" valign="top"><input type="file" name="ufile" size="35"></td>
* (index.php) Line 1698
     $data = addslashes(fread(fopen($file, "r"), filesize($file)));
   to
     $data = addslashes(fread(fopen($filetmp, "r"), filesize($filetmp)));

02/08/2004
* Complete rewrite fixing bugs and cleaning up code.
* Added better customer support using user levels.
* Fixed all variables so register_globals does not have to be set to On


02/07/2004
* Fixed a bug with viewing attachments. Some mime-types werent read.
fix. : ./source/view_attachment.phps

02/01/2004
* Added multiple language support.
* Added an option to turn off/on private messaging
* Added an option to lock users into their own created tickets. Only users assigned to the ALL group will be able to see every ticket.
* Fixed a bug with with searching tickets that dont belong to you
* Fixed order of groups for assignment

01/19/2004
* Error checking for users who are trying to register with an email address that is already registered.
* Error checking for users who are trying to edit their account with an email address that is already registered.
* Added attachment support to the web.php


12/04/2003
* fixed url paths for message center.
<a href=\"/?action=pmg_send\">
to
<a href=\"?action=pmg_send\">

11/24/2003
* Added support for admins allow users to give up ownership of tickets.
* Renamed config.inc to config.inc.php
* Added cookie expire time to global config